AGM M9 Feature Phone, 4G LTE Unlocked Dual SIM, 3 Card Slots/128GB TF Expand, Large Buttons & Font, Speed Dial, Rugged Basic Cellphone with FM Radio & Flashlight, IP68 Waterproof/Drop-Proof/Dustproof

Well made, does the job well.

Great phone for people who don’t want a smart phone but something easy to use. Avoid getting 2G model instead get the 4G one if you are in the UK as this phone won’t work after 2025 when 3G networks are switched off.

The instruction manual that came with this phone was generic rather than specifically for the model, and was so scant in information that it is hardly worth the paper it is printed on! The phone's menus are not self explanatory or intuitive, and are peppered with jargon which makes the functions indecipherable. It might be a good phone given a proper instruction manual to show me how to access its function: as it is, it is virtually useless. (Edit: a friend who uses a smartphone suggested that this phone looks to have been back engineered from smartphone tech, and its use is intuitive and simple for anyone accustomed to smartphones, but not for the elderly/techno-averse consumers at whom much of the marketing spiel is aimed!) I have trawled the manufacturer's website looking for customer service, or a way to order a proper user manual, however their website only offers merry-go-rounds that invite me to contact customer service but never provide a working link to said customer service, every link only leads to more invitations to contact customer service, or to look at adverts for the product I just bought! Not a good buy unless you are, or have, a smartphone savvy youngster who can explain how to use it.

This item seems to be indestructible, it went through a washing machine cycle, no spin and lived, it still works. Fantastic.

I purchased this unit, because it said simple to use and waterproof. This was form my MIL who is not gentle with new technology, her last mobile died thanks to rust on the battery (no comment). Anyway, purchased this one through Amazon Warehouse needed it in a rush, but the words waterproof and dropable caught my eye. It appears to be sturdy and simple to set up, shame the inner battery compartment to make it waterproof was missing, but she still needed the unit so I've kept it. Cheap at the price and will hopefully last longer than her previous unit. I would like to say that for 'old people' the use of arrow keys need to be larger and more obvious. If you design a phone for older people then I would suggest using older people who are less dextrous to try them out. Plus the waterproof plug for the recharge port. Nice idea to include a spare, but can be difficult to remove if your older. Don't get me wrong, nice phone for people less inclined and don't need all the bells and whistles of modern smart phones.

In my continuing quest to avoid the 24/7 connectivity and instant answers a Smartphone provides, I bought this phone as a replacement for my weeny Nokia. It's nice to have a phone which is a bit more substantial and weighty. I live in a very rural and hilly area and intitally I did have a problem with the 4g signal - once I switched the network type to 3g/2g Dual Mode I got a far better signal - 4 bars rather than 1 to 2! I did this by Settings / Connections / Network Type / 3g 2g Dual Mode. Lovely and clear now for me and for people I call. This phone is very easy to use and is just right as a tool for calls and texts.

I have had this phone for 6 months now and the battery life has definitely gotten worse. I only use this phone very once or twice a day for calls only and at the start the battery lasted 4 full days on a charge (which was good) it now lasts less than 1 day on a full charge!I’m not optimistic this phone will be any use in another few months. I’ll avoid in future.

Great phone, very solid and robust. Love that it’s more waterproof than normal phones. Big buttons and the sound is great. Exactly what I was looking for as my mum needed something simple to use and that she could hear well. I’d definitely recommend.